Legal notice

This Legal Notice provides information concerning the website prettylovelyx.shop, its operation, content and legal framework.

Customer contact:

Email: info@prettylovelyx.shop

This notice should be read together with our:

• Terms of Service;
• Privacy Policy;
• Return and Refund Policy; and
• Shipping Policy.

1. Website

The website is operated under the online store and trading name:

prettylovelyx.shop

The website provides ecommerce functionality allowing customers to:

• Browse products;
• Review product information;
• Add products to a shopping basket;
• Complete online purchases;
• Receive order communications;
• Manage eligible returns; and
• Contact customer service.

2. Customer Contact

Questions relating to the website or transactions may be directed to:

Email: info@prettylovelyx.shop

3. Statutory Business Information

UK ecommerce and distance-selling rules may require additional genuine trader-identification information to be publicly available, including relevant business address details and, where applicable, company or VAT information.

Because this information depends on the actual legal entity operating prettylovelyx.shop, no physical address, telephone number, company registration number or VAT registration number has been invented in this Legal Notice.

The operator of the store remains responsible for displaying any additional business-identification information required by applicable law.

4. Shopify Platform

prettylovelyx.shop is operated using Shopify ecommerce technology.

Shopify provides ecommerce infrastructure and services.

The contract for products purchased from prettylovelyx.shop is between the customer and the merchant operating prettylovelyx.shop, rather than Shopify, except where a separate Shopify service expressly provides otherwise.

Shopify's current merchant Terms place responsibility for products, fulfilment, returns, refunds, customer service and regulatory compliance on the merchant.

5. Website Information

We make reasonable efforts to maintain accurate and current website information.

However, information may occasionally contain:

• Typographical errors;
• Outdated availability information;
• Technical inaccuracies;
• Pricing errors;
• Product updates; or
• Other mistakes.

We may correct genuine errors or update information where legally permitted.

6. Product Information

Product information may include:

• Images;
• Descriptions;
• Measurements;
• Materials;
• Features;
• Colours;
• Available options; and
• Pricing.

Minor differences between photographs and physical products may occur because of lighting, display settings, manufacturing tolerances or natural material variation.

Nothing in this notice permits products to be materially misrepresented.

7. Intellectual Property

Website materials may be protected by copyright, trademark, database rights, design rights and other intellectual-property protections.

Unless legally permitted, users must not reproduce, modify, distribute, republish or commercially exploit protected content without appropriate authorisation.

8. Trademarks

Product names, manufacturer names, third-party logos and trademarks displayed on the website may belong to their respective owners.

Use of a third-party trademark for legitimate product identification does not necessarily imply sponsorship or endorsement.

9. Copyright

Original website text, graphics, layout, design and other protected materials may not be unlawfully copied or redistributed.

If you believe material appearing on prettylovelyx.shop infringes intellectual-property rights, contact:

info@prettylovelyx.shop

with sufficient information to allow the matter to be reviewed.

10. Third-Party Links

Our website may contain links to external websites or services.

External websites operate independently and may have their own:

• Terms;
• Privacy policies;
• Security practices; and
• Commercial arrangements.

We are not responsible for independent third-party websites solely because we provide a link to them.

11. Third-Party Services

prettylovelyx.shop may rely on third-party technology for functions including:

• Ecommerce hosting;
• Checkout;
• Payments;
• Shipping;
• Analytics;
• Fraud prevention;
• Email delivery; and
• Customer-service functionality.

The availability of individual third-party services may change from time to time.

12. No Unlawful Exclusion of Consumer Rights

Nothing on prettylovelyx.shop is intended to exclude, limit or override a statutory consumer right that cannot lawfully be excluded.

If a website term conflicts with a mandatory provision of applicable UK consumer law, the mandatory legal provision will prevail.

13. Website Availability

We seek to keep the website reasonably available but cannot guarantee uninterrupted access.

Temporary interruptions may result from:

• Maintenance;
• Software updates;
• Security incidents;
• Hosting problems;
• Network failures;
• Third-party service interruptions; or
• Circumstances outside reasonable control.

14. Website Security

Users must not attempt to:

• Circumvent security;
• Introduce malware;
• Gain unauthorised access;
• Interfere with payment systems;
• Attack our servers;
• Manipulate website functionality; or
• Access information unlawfully.

Serious misuse may be reported to appropriate authorities.

15. Fraud Prevention

We may use reasonable security and fraud-prevention procedures to protect:

• Customers;
• Payment systems;
• Our business;
• Shopify infrastructure; and
• Other service providers.

Orders associated with suspected unauthorised or fraudulent activity may be reviewed, delayed or cancelled where lawfully permitted.

16. Privacy

Personal information is handled in accordance with our Privacy Policy and applicable law.

Our Privacy Policy explains:

• Information collected;
• Purposes of processing;
• Lawful bases;
• Disclosure;
• Retention;
• Cookies;
• Individual rights; and
• Contact procedures.

17. Cookies

The website may use cookies and similar technologies for functions including:

• Shopping-cart operation;
• Security;
• Checkout;
• Preferences;
• Analytics; and
• Marketing where legally permitted.

Relevant choices and disclosures are described in our Privacy Policy and any cookie-management functionality made available on the site.

18. Liability

Nothing in this Legal Notice excludes or limits liability where doing so would be unlawful.

In particular, nothing is intended to exclude mandatory liability for:

• Fraud;
• Fraudulent misrepresentation;
• Death or personal injury caused by negligence where applicable;
• Mandatory consumer rights; or
• Other matters that cannot lawfully be excluded.

19. Changes to Website Content

Website content may be updated without prior notice where appropriate.

Changes may reflect:

• New products;
• Discontinued products;
• Pricing changes;
• Stock changes;
• Legal developments;
• Technology changes; or
• Business changes.

Changes will not unlawfully alter existing customer contracts.

20. Governing Legal Framework

prettylovelyx.shop is intended to operate in accordance with applicable laws governing ecommerce transactions with UK customers.

Mandatory rights applicable to consumers in England, Wales, Scotland or Northern Ireland remain unaffected.

21. Dispute Resolution

Customers experiencing a problem should contact us at:

info@prettylovelyx.shop

We will attempt to review the concern and provide an appropriate response.

Nothing in this section prevents a customer from exercising any right to seek assistance, dispute resolution or court remedies available under applicable law.

22. Severability

If any provision of this Legal Notice is found invalid or unenforceable, the remaining provisions remain effective to the extent permitted by law.

23. Updates to This Legal Notice

This Legal Notice may be updated to reflect changes to:

• Applicable law;
• Regulatory requirements;
• Store operations;
• Shopify services;
• Technology; or
• Business practices.

The updated version will display a revised "Last Updated" date.

24. Contact Information

For questions concerning the website, legal notice, orders, policies or customer service:

Store / Trading Name: prettylovelyx.shop
Email: info@prettylovelyx.shop